Complete your intake forms
If you haven’t already, please complete your Patient Profile and Health History forms in the MyVisana patient portal. This information helps your provider and Care Team prepare so your visit can focus fully on you.
Set up your space
On the day of your visit, plan to join from a quiet, private location with a reliable internet connection. Please avoid being in the car or driving during your visit — for safety reasons, providers are required to cancel if a patient is driving. If something comes up, you can always reschedule for a time that works better.
Join your visit 5 minutes early
Log in about 5 minutes before your scheduled start time to check your video and audio connection. This gives you a moment to get settled and ready before your provider joins.