Technical Support
Technical Support guides for accessing MyVisana and Athena portals: logging in, messaging providers or care team, managing passwords, and paying bills, including mobile portal access.
7 articles
Does Visana have a mobile app?Instructions for resetting your Athena Health portal password through the MyVisana Patient Portal link.
How to create an Athena portal account to pay your billStep-by-step guide to create your Athena Health account through MyVisana to view and pay your Visana bills.
How to log into MyVisana your patient portalLearn how to log into your MyVisana Patient Portal, reset your password if needed, and access your account from visanahealth.com.
How to log into to Athena portal to pay your billLearn how to access and log into the Athena Health portal via MyVisana to view and pay your bill securely.
How to Message the Care Coordination TeamInstructions for sending a message to the Care Coordination Team through your MyVisana Patient Portal.
How to Message Your ProviderSteps to send a message directly to your Visana provider through the MyVisana Patient Portal after your first visit.
How to reset your MyVisana passwordGuide on how to reset or recover your MyVisana Patient Portal password via email link.