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How to Confirm Your Appointment

Get details on appointment reminders, confirmations, and how to reschedule or cancel if needed.

Updated over a month ago

Before your scheduled telehealth visit, you’ll receive email and text reminders with all the important details — including the date, time, your provider’s name, and the link to join your visit.

Two days before your appointment, you’ll get a quick text asking you to confirm. If you need to make any changes, please cancel or reschedule at least 24 hours in advance to avoid cancellation or no-show fees.

We’ll make sure you have everything you need to feel prepared and supported for your visit.

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